The main question I have been considering before we had our prototype testing was to see if our users would be able to see the difference between the vanilla iTunes and iTunes with iPandora and adapt to the latter one. It seems now, that the whole design solution we made is ok, except for the part where users start with pressing iPandora button to open the wizard. Our test subjects were unsure what to do, although all of them were familiar with iTunes. It took several false attempts and 40 secs to 2 minutes to find that button
One possible solution to this problem would be redesigning the button so it would be more apparent to users. In addition, we could add a tooltip window with short description pointing to that button, this window would appear the first time user opens iTunes after installing our plug-in. Another solution is to get rid of the button and let the user add radio stations through playlist pane (what some of test subjects were trying to do) and to duplicate this functionality in the file menu (and probably in the controls at the bottom). Or, we could move our initial button to the other buttons at the bottom of the iTunes interface. This way, we don’t mess with the iTunes’ original design idea much, and work for those users who try to find the button next to other buttons. Further design testing with timing would evaluate the design changes.
